Job Description

Job Title: Provider Services Representative

Location: Tulsa OK- Hybrid

Duration: 12+ months contract (possible extension)

Pay: $21.00/hr on W2

Description:

Full onsite until trained (30-45 days minimum) with conversion to flex, 3 days onsite, 2 days remote after fully trained.

To work remote, candidates must have their own computer. Otherwise, will need to work fully onsite.

Verify accuracy of provider data information and submit request for updates. Review provider audit reports and perform remediation outreach. Requires frequent contact with our provider by phone and/or email. This is a full time position that requires employee to be in-office during training period (approx. 30-45 days). Once training is complete and proficiency is shown, manager has the discretion to convert position to a flex position which is a minimum 3 days in-office with up to 2 days work from home. Employee must have their own phone, computer equipment with high-speed internet. There are not provided by the company.

Job Requirements:

HS Diploma/GED

Verbal and written communication skills

Ability to quickly learn moderately complex computer systems that support the business area and processes

Comfortable making outbound calls and communications through email

Computer experience (1+ years)

Ability to use basic office equipment (including a copier, etc.), PC proficiency to include: Microsoft 365 Office Products (Excel, Word, Outlook)

Ability to accesses information from a computer and/or maintain a computer database

Detect and correct errors

Ability to follow detailed instructions

Professional demeanor, Confidentiality of information

Organizational skills

Preferred Job Requirements : Customer Service (2+years), Knowledge of health care policies, products and procedures, Knowledge of Salesforce System.

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